Frequently Asked Questions
Everything you need to know about your LANCS performance gear and orders.
How do I determine the right size for my athletic wear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips while wearing light clothing to ensure the most accurate fit for our compression and performance fabrics.
What is the typical shipping time for LANCS orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear ready for an upcoming event or race.
Can I return or exchange items if they don't fit?
Yes, we offer a 30-day hassle-free return and exchange policy. Items must be in their original condition with tags attached. Please note that for hygiene reasons, certain base-layer products are non-returnable if the seal is broken.
How should I care for my high-performance fabrics?
To maintain the moisture-wicking properties and elasticity of your gear, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, LANCS ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.